How We Replaced 10 Analysts with One Tool
During the development of the ERP system, we identified the need to optimize the workflow of analysts in the company and decided to use AI to achieve this.
- Client
- Pegas
- Year
- 2023
- Services
- Development of ERP
- Platform
- Web
About project
During the development of an ERP system for a company specializing in cutting tools and industrial equipment, the idea arose to optimize the work of the company's analytics department. Pegas has been successfully supplying cutting tools and equipment since 2006. Over the years, the company has made significant progress and now offers a comprehensive range of services, from the sale of tools and equipment to the implementation of your parts in production. In addition to the tool sales direction, there is also an engineering services direction: from the customer's drawing to the release of finished products on your equipment.
Solution
We built a processor and connected the company's internal databases—such as Orders, Customers, Sales, Production, Logistics, and Reports—to a large language model (LLM). This allows users to directly query the system using natural conversational language. For example, to find out the current sales plan achievement for the quarter, the user can ask, "What is the current status of the sales plan achievement? Calculate in rubles and dollars at today's exchange rate." The system will fetch data from the sales database, get the current dollar exchange rate from the internet, perform the calculations, and provide an understandable response in just a few seconds.
Result
The tool remains the most popular module among employees. The analytics department no longer spends time on minor queries from colleagues and is now fully focused on larger tasks.
