Business automation in Uzbekistan: 7 processes that should be digitized in 2025
Introduction
Uzbekistan is experiencing rapid growth in entrepreneurship and digital transformation. More and more companies are realizing that in order to grow, they need not just to hire more employees, but to introduce smart technologies. Automation can reduce costs, eliminate the human factor, speed up customer service and, most importantly, ensure business scalability. The IOTA.UZ team explains which 7 processes should be automated today — and how to do it effectively.
1. Sales and customer management (CRM)
The problem: The manager does not see the funnel, managers are losing leads, and there is no sales analytics.
Solution: Implementation of a CRM system adapted to the local market (IOTA.UZ, amoCRM, Bitrix24) with the integration of telephony and messengers.
The result: Increase in sales by up to 30% due to automated reminders, scripts, and lead management.
2. Warehouse accounting and logistics
The problem: Items are lost, re-sorted, manually recorded in Excel.
Solution: Warehouse automation module, taking into account balances in real time, barcodes, and recording the movement of goods.
The result: Up to 80% reduction in errors and faster order completion.
3. Production and technical maps
The problem: Production facilities work “on paper”; no one sees the cost of production.
Solution: ERP system taking into account recipes, raw materials, and labor costs.
The result: Transparent pricing, cost control, demand forecasting.
4. Accounting and taxes
The problem: Manual data entry, late reports, tax penalties.
Solution: Integration with eOliq systems, automated payments, document exchange with banks.
The result: Reducing errors, speeding up reporting, saving accountant time.
5. HR and HR
The problem: Excel timesheets, loss of data on schedules, vacations, KPIs.
Solution: HR module with employees' personal accounts, working hours, and calculating bonuses.
The result: Increasing motivation and reducing turnover by 20— 30%.
6. Service and technical support
The problem: Customer complaints are lost, there is no knowledge base, no SLA.
Solution: Helpdesk or customer support module: tickets, FAQ, chatbot.
The result: Improved customer experience, reduced response times.
7. Project and task management
The problem: Departments work separately, deadlines are being met.
Solution: Task module, Kanban boards, performance reports.
The result: Synchronizing departments, increasing productivity, monitoring performance in real time.
Why is it profitable to automate business with IOTA.UZ?
✅ Localization for Uzbekistan — accounting for currencies, legislation, and language.
✅ Integrated ERP+CRM+BI solutions — in one platform.
✅ Flexible adaptation to your business — from logistics to agriculture.
✅ Support at all stages — from business analysis to implementation and maintenance.
Are you ready to automate processes in your company?
The team IOTA.UZ will help at any stage of digital transformation.
Get free consultation, an audit of your business processes and an individual offer today.
📞 Write to us or leave a request on the website: iota.uz